Microsoft Office 2003 Word was crashing several seconds after startup which also happened when a new Outlook email was created (Outlook opens Word for text editing). Crashes can be avoided if the mouse is moved around the menus, but after 2 seconds of idle time, Word crashes.
Solutions:
1. Go to Printer and Faxes, and select the correct default printer. Now try opening Word.
2. With Hidden Folder viewing on, Go to C:>Documents and Setting>User>Application Data>Microsoft>Templates. Change normal.dot to normal.old. Open Word and let Word create a new normal.dot file.
Source: http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm
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